Order Fulfillment
How Your Order Is Handled
When you place an order with Undertow, your item isn't pulled from a shelf.
Each piece is made specifically for the person who ordered it.
- You place your order.
- The design is printed onto your chosen product.
- The item is quality checked and packed.
- It ships directly to your door.
This made-to-order approach helps reduce unnecessary waste and overproduction while allowing us to offer a growing collection of designs without maintaining large inventories.
Because each item is produced individually, please allow a few days for production before shipment.
We appreciate your patience while your order makes its way from concept to doorstep.